To be eligible for a returned item refund, product (excluding the test kit) must be returned within 14 days unused and in the original packaging. Upon verification you will receive a refund credited to your method of payment less a 7% restocking charge.
If test results or kits are not sent within the time specified, a full refund will be issued.
Due to heavy demand the kits will go out about 2-3 weeks after the order is placed.
Once the sample is received back from you the results will be available 4 weeks later